Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Big Horse Concrete has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBig Horse Concrete

    Concrete Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1734 Hohertz St, Abilene, TX 79603-1926
    BBB File Opened:
    10/3/2017
    Years in Business:
    10
    Business Started:
    1/17/2014
    Business Started Locally:
    1/17/2014
    Number of Employees:
    4
    Contact Information

    Principal

    • Mr. Santos Estrada, Owner

    Customer Contact

    • Mr. Santos Estrada, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Donna H

    1 star

    02/10/2023

    I couldn't leave a zero review here, otherwise I would. This company was hired by a contractor to construct sidewalks, a patio and fireplace at my residence. Owner was not consistent in showing up to work on my project and it remains incomplete after 4 months. I had the fireplace inspected by a certified shop in Abilene and the validity of the report was called "opportunistic" and without merit by the owner of Big Horse. He refused to accept that a professional who is certified by the state, found his workmanship to be poor, thereby making the fireplace dangerous. The stucco type material on the fireplace was inconsistent in areas leaving some spots bare and uneven. Their employees dumped concrete wash in my yard on my newly sodded grass and against my newly stained fence and it was not cleaned up. Brushing design on the patio was inconsistent and was two different colors. There was never any offer to correct this or make good. The expansion joints in my sidewalks were inconsistent and crooked. When I requested that they be fixed, the contractor, ***** *** ***********n told me that the sections would be tore out and replaced. ******* refused to tear it out and instead tried to repair it otherwise, leaving the sections with 4 joints that were still inconsistent instead of what should normally be 2. I allowed ****** ******* to come on my property to retrieve his equipment that was left here. I told him I wanted to be reimbursed for what it would cost me to fix all that was found to be damaged/dangerous or not finished. He refused and said he stood by his work. The fireplace was promised to be completed in two weeks. Today it is incomplete and not within code. When I told ****** ******* that I would take him to court if he didn't make good, he said that he was not going to do anything for reimbursement. ******* couldn't understand why I became angry and frustrated and told me I was a ***** for complaining.

    Local BBB

    BBB of Abilene

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.