Business ProfileforAmeri-Tex House Leveling

No STARS ********** This business preys on the elderly and have no sense of fairness or conscious.

Responding to an issue regarding a customer who has filed a complaint against our business. We were contacted by Ms. ****** for work she needed done for her home. She was given an estimate and we discussed all issues concerning her home. She was given a contract and agreed on the fee for the work to be done. We required a payment of half down and the rest on completion. Miss. ****** was very happy with all the work that had been done and paid the final payment agreed to on the contract. We were then re-contacted. She wanted us to go back and recheck the floor in her kitchen. We returned to check the kitchen floor again and everything was rechecked and completely stable. At the time Ms. ****** began complaining about a large pile of old crumbling bricks she wanted to put under her house. We explained to her that we had used all new materials and beams to repair her home. We would not put those under her house. She was happy when we left and thanked us again for returning. Shortly after she began harassing us with calls. She continued to call and ask us to keep coming over and she kept complaining and didn't finish. We continue to explain to ms. ****** that all work on her house had been completed and everything she wanted had been done. We are a christian-based business and have been in our business for over 30 years. We always want to try and go above and beyond for our customers.