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Find a Location

Elmwood Funeral Home & Memorial Park has 1 locations, listed below.

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    Business ProfileforElmwood Funeral Home & Memorial Park

    Funeral Homes
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/9/2004

    Years in Business: 62

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    5750 Us Highway 277 S, Abilene, TX 79606-1700
    BBB File Opened:
    2/1/1988
    Years in Business:
    62
    Business Started:
    1/1/1962
    Business Started Locally:
    1/1/1946
    Date of New Ownership:
    1/1/2007
    Business Incorporated:
    1/1/1980
    Accredited Since:
    2/9/2004
    Type of Entity:
    Corporation
    Number of Employees:
    21
    Business Management
    • Mr. Bryan Hicks, Funeral Director
    • Mr. Patrick Young, Administrator
    Contact Information

    Principal

    • Mr. Bryan Hicks, Funeral Director

    Customer Contact

    • Mr. Bryan Hicks, Funeral Director
    • Mr. Patrick Young, Administrator
    Additional Contact Information

    Fax Numbers

    • (325) 691-0541
      Primary Fax

    Customer Complaints

    2 Customer Complaints

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    File a Complaint

    Most Recent Customer Complaint

    09/07/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Under contract as a perpetual care cemetery, the funeral home is responsible for maintaining all areas of the cemetery grounds, for example the fountain where our plot sits. Since December of 2020, the funeral home has done nothing but neglect the cemetery grounds surrounding the plots I own. The fountain has remained unmaintained, inoperable, and is so neglected that it is offensive to me and my family. There are other areas and fountains in the cemetery that are operable and being maintained, of which I have photographic evidence. As a perpetual care cemetery, maintaining some areas of the cemetery while neglecting others is a clear breach of contract. I have been trying resolve the issue by phone and mail for months, with no success. As the contract states, the fountain should be maintained and functioning in the original state as when the plots where purchased.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Abilene

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