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Complaint Details
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Initial Complaint
06/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They were hired to do a bthtub to shower conversion, due to I'm disabled & so is 1of my daughter's. They've botched up the job 3 seperate times of tearing the shower walls down & waa done so crappy. Our plumbing being effected, again. Nit only does the job look like dope'heads done the work, our toilet was shattered by the 1st employee & he had put the shower walls up twice, he put a large gash in the wall behind the toilet, tht wasn't fixed.ive txtd Johnathan, the owner & sent him pics of the messy job, but he rarely responded & only cane to see the crappy job his 1st dude has done-2wks later- so then Johnathan had the 1st dudes brother, redue the entire shower, now the 3rd time, but his work was just as crappy as his brother. WATER was coming thru the walls into my daughter's bedroom & Johnathan didn't send some1 out till 2days later & he put 2 big holes in her wall & never returned to finish putting the wall bck together, so my Mother had done tht herself . We had only hot watwe in the makeshift shower, with wood paneling around the showers walls & looks like cardboard Elmer's glued on the bottom. The waters coming frm up under the shower floor & I've let him kbw tht as well, but he won't txt nor cll me bck abt everything else's an issues. The toilet his employee shattered, wasn't gonna tell Johnathan & he'd pay for a new 1 out his own pockets. Nonetheless, I sent Johnathan a txt & photo of the 17' chair height toilet he destroyed. But the 1 he bought looks like it belongs in a elementary school. He tried to get away with installing the Nastious looking told frm some crakhouse, which I told him we won't be using tht ever & he said it was just a temp toilet till he finished the job. I again told him to get the same aa we had, tht he destroyed & I was told yes...but it's not. Waters coming underneath the shower. A 3-4 day job took 3wks & there's still a lotta damage. I only seen the owner Johnathan once to pick up$. He shldnt get away with this!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.