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Find a Location

Woodspring Suites has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Woodspring Suites

      4266 Oil Belt Ln Abilene, TX 79605-7242

    • Woodspring Suites

      2550 Barrow Abilene, TX 79605

    Business ProfileforWoodspring Suites

    Hotels
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Woodspring Suites has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Woodspring Suites

        4266 Oil Belt Ln Abilene, TX 79605-7242

      • Woodspring Suites

        2550 Barrow Abilene, TX 79605

      Location of This Business
      4266 Oil Belt Ln, Abilene, TX 79605-7242
      BBB File Opened:
      10/8/2013
      Years in Business:
      10
      Business Started:
      10/8/2013
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Traveling soon? Shop smart when booking a hotel room

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/06/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I was over charged for days after I had checked out. General manager had verified she checked the cameras and saw that we left. It has been over 4 months now they are refusing to give us any contact information or updates in regard to the refund. They have stolen our money for dates of 10/26/23 57.00$ 10/27/23 57.00$ 10/30/23 171.00$ 12/6/23 76.00

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Anthony P

      1 star

      03/29/2024

      They overcharged me over 700$ in two months. They said they would fix the corrections, but nothing ever got fixed. Now they are saying (Michelle), she has no control of the charges-they are made from upper management . "And I wouldn't want to speak to the supervisor because they are very impatient and not nice." I need assistance from the BBB! ZERO stars. The hallways always stink! The toilet was broken when I moved in...never got fixed...mentioned it 4 times...

      Local BBB

      BBB of Abilene

      BBB Reports On

      BBB reports on known marketplace practices.

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