Business ProfileforBlack Plumbing

We requested Black Plumbing to install an exterior water spicket on the rear of my home since there was existing water connection on the rear of the home. The technicians came out and said they could tie in from the water lines in the attic and drop the line down through the side of the home and connect the water to the spicket for $2585. They performed the work of tying into the water, removed a significant amount of insulation (9 bags of foam insulation) in order to drop the line down the side of the home and then did connect the spicket. I visually inspected the exterior of the home and the closet where the access panel was installed and it looked fine at time. Me and my wife noticed that over a period of time the bathroom where the spicket was installed on the exterior wall was significantly colder in the winter and warmer in the summer than the rest of the house. I decided to go up into the attic to investigate and see if there were any possible reasons why the bathroom varying in temperature. Upon arriving at that location in the attic, it was apparent that all of the rafter foam insulation had been removed down to the plywood in several sections and the foam insulation had been removed even going down the several parts of the wall between the 2X4's. I bagged up the foam that had been removed and filled 9 trash bags. Black Plumbing sent a technician out to take pictures and I called their office numerous times(during the week of July 1st and several times the following week of July 8) in order to talk to the superintendent about fixing this but every time they told me that he was on another call or out of the office? I need the insulation replaced in the areas that Black Plumbing removed in order to restore my proper insulation and keep my family comfortable. The removal of the insulation was a direct result of your work and for paying you as much as I did I expect better work. Even though the receipt says insulation was provided, it wasn't.