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Find a Location

Big Country Tire Inc has 1 locations, listed below.

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    Business ProfileforBig Country Tire Inc

    Tire Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Tires & tire related services

    Business Details

    Location of This Business
    2101 S Treadaway Blvd, Abilene, TX 79602-5905
    BBB File Opened:
    12/9/1998
    Years in Business:
    25
    Business Started:
    10/1/1998
    Business Started Locally:
    10/1/1998
    Business Incorporated:
    6/1/1999
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Business Management
    • Mr. Jim Bourland, Manager
    Contact Information

    Principal

    • Mr. Shane Davis, President

    Customer Contact

    • Mr. Shane Davis, President
    • Mr. Jim Bourland, Manager
    Additional Contact Information

    Fax Numbers

    • (325) 672-9568
      Primary Fax

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jerry W

    1 star

    04/12/2022

    Big Country tire replaced two rear tractor tires and tubes. Before I used the tractor I had a flat on the left rear. They came out and we found they had pinched the tube during installation. They did replace the tube but insisted that I pay for a service call for $143.00 because they had to come 55 miles. They knew where I lived at the time they replaced the tires. I think that is totally unfair that I have to pay anything for a mistake they made.

    Big Country Tire Inc Response

    04/13/2022

    Big Country Tire put tires on Mr *********** tractor on 2/22/22 in Abilene where the tractor was being worked on. On 4/11/22 Mr ********** called and said that one of the tires were flat at his ranch in Ballenger. Mr ********** agreed up front that there would be mileage charged to come 55 miles to repair the flat, and labor on the flat repair if it was caused by something other than a defect.
    On 4/12/22 we went to Ballenger and repaired the tire witch did have a place where the tire bead was caught between the tire and rim.
    Big Country Tires tech then pumped the water out and replaced the tube witch would have been a 4 hour labor charge plus the tube.
    that would have been $540.00 plus the tube cost around 80.00. He was charged 143.00 mileage and labor and tube was not charged.
    There would have been no charge if the machine was in Abilene.

    Local BBB

    BBB of Abilene

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