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Complaint Details
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Initial Complaint
07/21/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Over the past few months we have received several phone calls from this business. This is generally how the phone calls go. After we answer the phone, they ask for Donna (our business owner). Per our policy we do not transfer calls to her unless we know what it is about. We dont need a lot of detail, we just like to filter out scammers and not waste our owners time. Also, i will type out how the call today (7/21/2021) went. We ask what the call is in regards to. This is their answer "this is about the business". So i asked what about the business as that is a very broad statement and frequented by scammers. All they said is that they "want to talk to the business owner about the business. They then press me and ask if i am the business owner, which i am not. i try to ask other clarifying questions to see why they are calling and they refuse to answer any of them. They eventually just hang up on us.Business response
10/11/2021
Business Response /* (1000, 7, 2021/08/09) */ Contact Name and Title: Jason ********* Owner Contact Phone: XXXXXXXXXX Contact Email: **********@iagmerger.com We received your BBB complaint and want to apologize for how our employee behaved. We do not tolerate that kind of behavior and the person who called your business did not follow the training they were given. Due to the confidential nature of our call( seeing if an owner is thinking about selling their business) they can only speak with the owner or partners directly. We have placed your number on our do not call list and if for some reason in the future you receive another call from us please don't hesitate to reach out to me.
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Contact Information
Business hours
Today,8:00 AM - 5:30 AM
MMonday | 8:00 AM - 5:30 AM |
---|---|
TTuesday | 8:00 AM - 5:30 AM |
WWednesday | 8:00 AM - 5:30 AM |
ThThursday | 8:00 AM - 5:30 AM |
FFriday | 8:00 AM - 12:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.