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Find a Location

Always Less Than Apple LLC has 1 locations, listed below.

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    Business ProfileforAlways Less Than Apple LLC

    Electronics and Technology

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16475 Dallas Pkwy STE 170, Addison, TX 75001-6225
    BBB File Opened:
    12/12/2022
    Business Management
    • Mr. Brian Whitaker, Resident Agent
    Contact Information

    Principal

    • Mr. Brian Whitaker, Resident Agent

    Customer Contact

    • Mr. Brian Whitaker, Resident Agent

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/16/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    The seller sold me a computer on 07/20/2022 that was originally owned by the ****************************, rendering it unusable. I was not aware of this until on 10/5/23 a message appeared on the screen saying this computer was owned by a charter school and I was unable to have access to the computer since then. Despite its apparent issues and potential theft history, the seller refused to ***** a refund due to the expiration of the 90-day return period. Here's a breakdown of how events unfolded:1) When I first raised the issue that the computer was registered to a charter school, the seller advised me to perform a factory reset. After following their instructions, the initial message I received still indicated that the computer belonged to the charter school, and I remained unable to use it.2) In my frustration, I requested to return the computer, but the seller declined my request.3) Seeking a resolution, I contacted the manufacturer, Apple. However, Apple informed me that they couldn't bypass the configurations set by the **************************** and file a claim with Amazon as there was nothing they could do.4) I relayed this information to the seller, expressing my concerns about potentially possessing a stolen computer and my inability to use it. Despite this, the seller persisted in refusing a refund due to the expired 90-day period.5) Faced with a seemingly stolen computer and being locked out of it, I had no choice but to contact Amazon directly to file a claim.6) Amazon informed me I could not file a claim because it has been more than 30 days since purchasing the computer.8) I attempted to file a claim with my credit card but was unable to because the 180-day period to file a claim had expired.I would have never bought the computer if I knew it was owned by a charter school in *******. The seller does not want to take any responsibility for selling computers owned by other organizations and does not want to refund me the $1,176.99.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Philip O.

    1 star

    12/10/2022

    Ordered 2 tablets from this company for $119 on Amazon. They never shipped my order. I contacted them and asked them to ship the order but they refunded my money and told me to order again after they had raised the price to $199. So now if I want the products I ordered I have to pay an additional $160. This company does not honor their agreement with costumers, avoid at all costs!

    Local BBB

    BBB serving North Central Texas

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