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Find a Location

Shiftsmart, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforShiftsmart, Inc.

    Job Listing Service
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.32/5stars

    Average of 94 Customer Reviews

    Customer Complaints

    494 complaints closed in last 3 years

    139 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2021

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers Works with businesses to provide outplacement services to their laid-off workers. Using a software platform, laid-off workers have the ability to claim & schedule themselves for available shift work with businesses.

    Business Details

    This is a multi-location business.

    Find a Location

    Shiftsmart, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      Addison, TX 75001-6944
      BBB File Opened:
      7/17/2020
      Years in Business:
      8
      Business Started:
      8/28/2015
      Business Started Locally:
      6/19/2018
      Business Incorporated:
      8/28/2015
      Accredited Since:
      3/1/2021
      Type of Entity:
      Corporation
      Business Management
      • Mr. Aakashdeep Kumar, Founder/CEO
      • Mr. Patrick Brandt, President/Co-Founder
      • Mr. Pavan Patel, Chief Technology Officer
      • Mr. Richard Zicchino, COO
      Contact Information

      Principal

      • Mr. Aakashdeep Kumar, Founder/CEO

      Customer Contact

      • Mr. Aakashdeep Kumar, Founder/CEO
      • Mr. Patrick Brandt, President/Co-Founder
      • Mr. Pavan Patel, Chief Technology Officer
      • Mr. Richard Zicchino, COO

      Customer Complaints

      494 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/21/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      April 19th I was scheduled to work at a circle k and ******************** but the shift was turned away because they didn't need me they didn't even have a codebut the manager called her manager and didn't need me... So I proceeded to my next shift which was at a market Express store letter that afternoon but when I got to that store the lady said they didn't have any work for me as a merchandiser that they had work for me as a daily prep and cleaner but that's not the position that I signed up for so why would I want to do that type of work doesn't make sense to me However the manager got mad because I wouldn't work because I couldn't clock in and I wouldn't not clocking in and I was not able to clock in so I wasn't going to work and not be able to get paid for it because I know that they company doesn't like to pay people. I'm starting to think that this whole shift smart app is a gig scam because every time we work a shift and we get turned away from that shift before we start working we are supposed to submit proper documentation and show that we showed up so that we can still get paid for our time even though we got turned away however once you submit those information sometimes the system does not always correctly complete the steps right or allow you to submit all the steps properly and when you try to reach out through smart app to customer service they don't respond typically in 24 hours and 48 hours they typically respond five six days later and even hours later so if I'm trying to work right now and my shift is only 4 hours I'm trying to get in touch with somebody they may not respond until 8 hours later so I don't understand why they think they can get over on people like this is really upsetting.... April 19th is the date and I didn't get paid and no one is responding to me in a manner showing I will be paid soon.
      Read More

      Customer Reviews

      94 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tisa W

      1 star

      07/28/2024

      July 24, 2024 I had a shift out of town like 20 miles away from me. The app kept saying I was over 0.5 miles away and couldn't check in. I tried numerous of times, but it kept saying the same thing. It was a waste of my gas and put me in a big situation because I have bills and I had other shifts that were over 20 miles away that I couldn't get to due to the fact I wouldn't have been able to make it since my gas was so low in my truck and the shift I was suppose to do was the money I was going to use to put gas in my truck to be able to make it to my next shifts for the last couple of days. I messaged them and the only thing they told me was they had other options on the app, and they don't have other options. I had to send them an email and the store manager had to do the same thing, so including that shift I had to cancel 3 other shifts and now because of that I can be losing my truck soon! Now they don't send me any shifts. What can I do? Something has to be done about this.

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