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Find a Location

Carsandpickups.com has 1 locations, listed below.

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    Business ProfileforCarsandpickups.com

    Online Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    Addison, TX 75001-4255
    BBB File Opened:
    12/20/2012
    Years in Business:
    13
    Business Started:
    4/8/2011
    Business Started Locally:
    4/8/2011
    Business Incorporated:
    3/18/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • RSD Partners LLC
    Business Management
    • Mr. Scott Davidson, Dealership Principal
    • Mr. Matt Benowitz, General Manager
    Contact Information

    Principal

    • Mr. Scott Davidson, Dealership Principal

    Customer Contact

    • Mr. Scott Davidson, Dealership Principal
    • Mr. Matt Benowitz, General Manager
    • Mr. Ron Davidson, Member
    Additional Contact Information

    Fax Numbers

    • (972) 387-2277
      Primary Fax

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Purchased a 2016 ******* Genesis ***** from CarsandPickups located in ***************** on November 20th 2023. The vehicle had a total of ****** miles at the time of purchase. The total price of the car was ****** before taxes and fees. From the time of purchase in November, I have been responsible by having regular car maintenance. On Monday May 6th on the way to work, the engine failed and it was towed to a mechanic who confirmed after a diagnostic test that the car needed a new engine and should not have been sold because of an elusive leak. I reached out to ************** several times between May 6th and May 18th and the issue remains unresolved. They told me that there is nothing they can do on their end and they did not offer any other solutions. I am stuck paying 650 a month for a vehicle that I can no longer operate that should not have been sold to me due to prior issues that I was not informed about. I would like the dealership to offer a solution or repair the engine as I can provide documentation of regular upkeep of the car and have not caused any physical damage to the car. The engine failing under 65k miles and just 6 months after purchase is not attributable to any actions on my end.
    Read More

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Austin E

    1 star

    06/18/2024

    Do not go here. They are scammers . I have had issue after issue with these people.

    Local BBB

    BBB serving North Central Texas

    BBB Reports On

    BBB reports on known marketplace practices.

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