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Find a Location

Nothing Bundt Cakes has 1 locations, listed below.

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    Business ProfileforNothing Bundt Cakes

    Baker

    At-a-glance

    Customer Reviews

    1.65/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4560 Belt Line Rd Ste 350, Addison, TX 75001-4560
    BBB File Opened:
    2/14/2014
    Alternate Business Name
    • Nothing Bundt Franchising
    Business Management
    • Pam Stringer, Customer Service Manager
    Contact Information

    Principal

    • Pam Stringer, Customer Service Manager

    Customer Contact

    • Craig, President
    • Pam Stringer, Customer Service Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I placed a order Thursday around 1pm @ ***************** Bundt cakes. 30 minutes later I called to Cancel order. They said I had to email my request. I immediately emailed my request ( Order was to be picked -up Saturday). Called back Thurs & was told manager had to cancel it. Called again this morning ( Fri. ) to Confirm cancellation. was told manager would have to Cancel it. Received a call this afternoon (fri) Stating they never got my email & too late to cancel. I've been calling Since I placed this order Thurs ! $ ******
    Read More

    Customer Reviews

    17 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Teresa F

    1 star

    02/14/2024

    The customer service of the employees in Georgetown is unacceptable. Not one but 4 ****** work there. I should have cancelled my $91 dollar order and purchase a cake elsewhere. I will never send money at that location again. YOU spent $91, YOU dont have a receipt, YOU sure this is YOUR order. Who SOLD it to YOU. Never again. Me and my dollars will be spent elsewhere.

    Nothing Bundt Cakes Response

    02/15/2024

    Hi ******!Thank you for reaching out and offering your feedback. We're so sorry that you were disappointed with the service you received as our goal is to always exceed your expectations. Since the bakery is individually owned, I am forwarding your comments to the Bakery Owners so that they may use your feedback to coach their team to excellence. I would also expect them to reach out to you, as well.We sincerely appreciate your business and look forward to baking for you again soon.Take care!

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