ComplaintsforAmazacrete LLC
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Complaint Details
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Initial Complaint
10/06/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Hired them to stamp an old brick pattern on my 500sf patio. Besides making some of the brickslook broken without mortar lines , they obviously missed stamping by not matching up seams. They also showed me what the finished color would be like before sealing...it never looked the same when dry. Also, 1/3rd of the sealed area is glossy and and the rest is flat. Besides that, they left 5 areas of grass near the patio discolored. Each week I hear different stories as to why they cant come out and correct the problems. Now 5 weeks later, I have a 9 foot crack from near center to end.Why companies sub out jobs to inexperienced kids is beyond me.Unfortunately I paid them in full.A quote from repair company was for $2800 . A month ago, after a poor review, they came out to look at the mess and said they would redo the entire patio. Now they wont answer my calls or texts.Customer response
11/19/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*******************
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Contact Information
Adkins, TX 78101-3320
Business hours
Today,7:00 AM - 6:00 PM
MMonday | 7:00 AM - 6:00 PM |
---|---|
TTuesday | 7:00 AM - 6:00 PM |
WWednesday | 7:00 AM - 6:00 PM |
ThThursday | 7:00 AM - 6:00 PM |
FFriday | 7:00 AM - 6:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.