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Find a Location

Bison Roofing and Construction Co. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBison Roofing and Construction Co.

    Roofing Contractors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/17/2008

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company provides residential and commercial roofing and restoration services.  

    Products & Services

    Brands Sold: Owens Corning, Thermotek, Versico, Mule-Hide, GAF, Certainteed

    Business Details

    This is a multi-location business.

    Find a Location

    Bison Roofing and Construction Co. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      Alamo, TX 78516-1606
      BBB File Opened:
      12/9/2008
      Years in Business:
      19
      Business Started:
      8/29/2004
      Business Started Locally:
      8/29/2004
      Accredited Since:
      12/17/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Montelongo Group LLC
      • Bison Roofing
      Hours of Operation

      Primary

      M:
      7:45 AM - 7:00 PM
      T:
      7:45 AM - 7:00 PM
      W:
      7:45 AM - 7:00 PM
      Th:
      7:45 AM - 7:00 PM
      F:
      7:45 AM - 7:00 PM
      Business Management
      • Mr. Genaro Montelongo Jr., Owner
      • Ms. Viviana Luna, Office Manager
      Contact Information

      Principal

      • Mr. Genaro Montelongo Jr., Owner

      Customer Contact

      • Mr. Genaro Montelongo Jr., Owner
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/18/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I own a 100 year old church. We have been saving up to remodel it. Due to small leaks primarily in the school side I decided to address the roof first. I contracted Bison roofing to reroof the church side, add a missing roof on the front canopy and marry the school roof with the church roof. This would give me just one company in the event of any issues. The cost was approximately $25,000. During the church resurfacing they stated there was several layers and removing it was an added fee. Then, that some wood was damaged. Due to budgets we chose to replace the rotten wood only and not the entire roof. Bison replaced approximately 30% of the roof with new plywood and resurfaced the entire roof with new shingles. During the scope of their work and when the building was cut open they never mentioned any structure concerns. They did not feel a need to request a structural engineer to ensure the roof was sound even when replacing rotten wood nor did they review with a third party that cutting into 100 year old tongue and grove and replacing it with plywood would not weaken the structure. They did not request a city inspection during the process and at completion. The permit was for resurfacing and did not reference modifying the structure with plywood. Bison Roofing finished the project late May and our roof collapsed in July. I have reached out to Mr. Luera and Mr. Montelongo and they have not provided me with their insurance information claiming in their professional assessment they did not cause the collapse. I’m not an expert and this is clearly not my area of expertise. I would like to file so a third party can determine cause of the collapse and remedy it. We currently have a roof collapse that can worsen and create a full building collapse. Due to damages the building sustained we were force to close our business and do not have the financial means to pay a third party to evaluate.
      Read More

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert D

      1 star

      04/11/2024

      AC unit was fully functioning until Bison got on my roof.Then it was not working.They fixed their own mistake but expected me to pay for it.I refused.Now they are suing me for close to $4,000.00.

      Local BBB

      BBB of Greater Houston and South Texas

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