ComplaintsforTexas Unique Concrete
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Complaint Details
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Initial Complaint
06/01/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
***** contacted me via FB messenger and stated he'd be able to pour a 38'x16' concrete slab on April 18th he gave me a quote of $4500 for it and asked for a deposit of $1500 and said it would be done Thur the 21st of April or that Friday the 22nd of April. I zelled him $1000 4/19/22. On 4/20/22 he messaged me stating he needed an additional $500 to pay the concrete company upfront because they are so busy an needed the majority of the payment. I immediately sent *********************** an additional $1000 on 4/21/22 another Zelle payment was sent on 4/21/22 He was supposed to come and do measurements and setup the same day and never showed. He messaged me stating he'd be doing the work 4/22/22 and was a no show and no communication. Another $1000 payment was sent to him via Zelle on 4/23/22 and a final payment was made 4/23/22 $1000. We have repeatedly asked for our money back and he won't return or answer our calls. Finally on5/2/22 he stated via text if he did not have it poured by 5/5/22 he'd refund us our money back. It is now 5/31/22 and we have nothing. On 4/23/22 was when he showed up with two guys and set the rebar which is a total of 34 pieces and some 2x4's to what he said was set which took them a total of 30mins. Have not been back since and it's been a broken record of I'll be there Mon-Tues-Thur-Fri and never shows. My husband *********************** is Army active duty is stationed at ********* ** so I was trying to take care of this without having to involve him but has taken over trying to contact him with calls, messages and texts again he promised us that today 5/31/22 he'd be here. I've even reached out to his mother as well since she is also the face of his business and was unaware of the job he took with us or the money but she also has done nothing or communicated with us.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.