ComplaintsforHouse Divided Flags
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Complaint Details
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Initial Complaint
04/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We ordered a flag on 10/2/22, and never received the product. We were trying to support a small business, but it hasn't worked out. We spent $51.37. We have called and e-mailed the business without any response.Customer response
04/18/2023
We received a refund from the company.Initial Complaint
10/27/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Placed order of a custom-made flag on 9/11/22. The website stipulates that orders can take up to 4 weeks. It has been 6.5 weeks; I have emailed the company twice since the 4-week time frame elapsed and have heard crickets. The number on the website is apparently no longer associated with the company as well. My wife is a TTU alum, so we wanted to support this business, and honestly, we just want our flag.Initial Complaint
10/23/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered a flag from this company on Sept 9, 2022. Processing time on their website stated 4 weeks. I have sent multiple emails requesting updates and called the phone number on their web page but have received no response.Business response
01/10/2023
Consumer Response /* (2000, 7, 2022/11/09) */ The merchant has responded and refunded my money. Thank youInitial Complaint
08/24/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ORDERED FROM THIS COMPANY AT THE 1ST OF AUGUST. I HAVE NEVER RECEIVED ANYTHING IN MY EMAIL ABOUT THIS ORDER BUT THE MONEY HAS BEEN TAKEN FROM MY ACCOUNT. I HAVE CALLED AND LEFT MESSAGES AND EMAILS NUMEROUS TIMES. I DONT UNDERSTAND THIS COMPANY AS I HAVE BOUGHT FROM THEM BEFORE IN PAST YEARS WITH NO PROBLEM. IF I HAD QUESTIONS I WOULD GET PROMPT ANSWERS. IT IS A SHAME THAT IF THEY ARE NOT IN BUSINESS ANY LONGER THAT THEY ARE STILL YAKING PEOPLES MONEY. PLEASE REFUND. I REALLY WANTED THE ORDER
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.