8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Eddie W
5 stars11/09/2022
I had been needing a new roof for several years due to some recent weather issues, but my insurance company kept denying me. Because my neighbors all new roofs, I was feeling a bit dejected. However, *** met with my insurance adjuster and low and behold, I was getting a new roof! My house isn't a mansion, but it's not a shoebox either. However, his crew had the old roof off and the new roof on in one day! They walked around the house with me to make sure everything was up to what I wanted. *** was a delight to work with, and he even complimented my "Justice League" checks. Now if only my yard looked as good as my roof.
Black Bison Roofing, LLC Response
11/14/2022
*****, it was a pleasure working with you. I hope you guys have a wonderful holiday season!Review from Lewis and Angie H.
5 stars10/13/2022
Black Bison Roofing put a new roof on our house in May 2022 in ****, ** due to hail damage. They did a fantastic job. We got our new roof, new gutters and a new patio cover. My wife and I highly recommend Black Bison Roofing. ************************* is the owner and is a very nice Christian ****Review from Todd W.
5 stars09/24/2022
Black Bison Roofing made it so easy. They helped me from start to finish. I highly recommend them.Black Bison Roofing, LLC Response
09/28/2022
Thank you so much ***** I'm glad that we could help!Review from Kent H.
5 stars09/19/2022
BBR replaced my roof and repaired a few other damages. *** and ****** were always available to answer questions. Great customer service, great quality work.Black Bison Roofing, LLC Response
09/20/2022
***** thank you so much for your kind words. It was a pleasure to serve you guys. If you ever have a need please don't hesitate to call.Review from Robert L.
5 stars09/19/2022
Black bison Roofing has replaced three of my homes roofs over the years. If there's more damage than the roof; then they'll identify it, take care of it and negotiate with your insurance company. Consistent quality and workmanship.Review from Michael E.
5 stars08/09/2022
Wesley and his team are honest and hardworking. They are extremely conscience and have high standards.
They worked directly with my insurance company and minimized the time I had to spend doing that.
They did high quality work and worked around my schedule. Wesley didn't hesitate to replace one of my gutters that was very slightly bent by a run away bundle of shingles.
The crew also found storm damage to my fence and were able to get the fence repaired as well.
I have worked with several roofing companies during my 20 years in North Texas. This was my first 100% positive experience. You can trust Black Bison roofing to do a good job at a fair price. Wesley conducts himself and his business with honesty and integrity.Black Bison Roofing, LLC Response
08/10/2022
Thank you so much *******! It was a pleasure to work with you. I hope that you enjoy your new roof.Review from Tim W.
5 stars06/17/2022
Wes at Black Bison has been working with my roofing company for supplements and invoicing. He is very thorough and communicates clearly on how he will approach each claim. I appreciate the clarity and precision on his end, which results in an excellent experience for my customer on the other end. Highly recommend!Black Bison Roofing, LLC Response
06/28/2022
Thank you, ***. We are so glad that you have had a great experience!Review from Nate W
5 stars05/12/2022
Black Bison Roofing delivered on their promises: Good work, good timing and good customer service. More than installing a beautiful new roof, they navigated me through the claims process, which was entirely new to me. I can't say what you'd find with other roofing contractors, but I can say with a high degree of confidence that with Black Bison Roofing, you're getting honest, quality work. No surprises and no disappointments.Black Bison Roofing, LLC Response
05/13/2022
Thank you! It was a pleasure to serve you! If you have any other needs please don't hesitate to call!
Customer Review Rating
Average of 8 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.