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Find a Location

Certified Collectors, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCertified Collectors, Inc.

    Collections Agencies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/5/1983

    Years in Business: 69

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Certified Collectors, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      707 S Madison St, Amarillo, TX 79101-2129
      BBB File Opened:
      6/1/1969
      Years in Business:
      69
      Business Started:
      6/1/1955
      Business Started Locally:
      6/1/1955
      Business Incorporated:
      6/22/1959
      Accredited Since:
      4/5/1983
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 68938634 for this business, issued by Secretary of State

      These agencies may include:

      Secretary of State

      1100 Congress Capitol Bldg.,Rm.1E.8

      Austin TX 78711

      (512) 463-5555

      https://www.sos.state.tx.us/

      Type of Entity:
      Corporation
      Alternate Business Name
      • C.C.I.
      Contact Information

      Principal

      • Ms. Stephanie Rifenberg, Director

      Customer Contact

      • Ms. Stephanie Rifenberg, Director
      Additional Contact Information

      Fax Numbers

      • (806) 376-6822
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/17/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Amy ***** continues to call my worker number which is a public service and 911 service. I have requested numerous times for her to stop calling **********. She has gotten me in trouble at work. I have requested her to stop calling that number. She stated she needed it in writing. When I requested an e-mail sent to My e-mail ( which she repeated my email to ensure it was correct) I never received the e-mail. She calls approximately 2 times a month and continues to call my work number. I also requested a copy of my bills be sent to my po box so I could include it in my debt program. I have never received a copy of any statements. She was very hateful. And claimed I have been mailed several to my po box. However if I have I don't have any copies now and refuse to pay someone who refuses to provide me with proof. I am requesting her harassment calls especially to ********** to stop. Or any phone number that involves my employer to stop! I never gave that number out. I don't even work for the number she is calling I work or a company that uses the dispatch system. Thank you
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Amarillo

      BBB Reports On

      BBB reports on known marketplace practices.

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