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          Find a Location

          American Quarter Horse Association has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileAmerican Quarter Horse Association

            Equestrian Services
            Multi Location Business

            Contact Information

            1600 Quarter Horse Dr

            Amarillo, TX 79104-3406

            Get Directions
            Visit Website
            (806) 376-4888

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 84

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Products & Services

            According to BBB files the purpose of this company is to collect, record, and preserve the pedigrees of American Quarter Horses, to publish a Stud Book and registry, and to stimulate and regulate any and all other matters which pertain to the history, breeding, exhibition, publicity, sale, racing or improvements of this breed.

            Business Details

            This is a multi-location business.

            Find a Location

            American Quarter Horse Association has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              1600 Quarter Horse Dr, Amarillo, TX 79104-3406
              BBB File Opened:
              3/12/1998
              Years in Business:
              84
              Business Started:
              7/1/1940
              Business Started Locally:
              4/1/1946
              Business Incorporated:
              4/17/1940
              Type of Entity:
              Corporation
              Alternate Business Name
              • AQHA
              Business Management
              • Mr. Chad Pierce, Compliance Officer
              Contact Information

              Principal

              • Mr. Karl Stressman, Executive Director

              Customer Contact

              • Aaron Bovos, CFO
              • Robin Brooks, Executive Secretary
              • Chelcei Butler, Director of Client Services
              • Tammy Canida, Registrant
              • Patty Tiberg, Chief Marketing Officer
              • Mr. Karl Stressman, Executive Director
              Additional Contact Information

              Fax Numbers

              • (806) 349-6415
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/18/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              My horse unexpectedly died 3/10/24. My AQHA membership was to expire 4/30/24. I ALWAYS renewed the membership online each year and NEVER selected to auto renew and NEVER authorized AQHA to auto renew. I also never receive an email that my membership was renewed. When I received my credit card statement for April, I had a charge for $76.88 for membership renewal. I contacted them via phone and told them I did not renew my membership and demanded a refund. The person on the phone said they would process that for me. I really wanted to push it further but I did not because they fraudulently charged my card without my permission. This weekend I just received my credit card statement and found AQHA refunded my credit card $75.00 only. I know this is only a $1.88 difference, but it is the principal of the thing. I did not renew my membership and someone there took it upon themselves to charge my credit card without my permission. I want the additional $1.88 they charged my credit card and an apology that someone in their organization did something illegal. Membership can be set to auto renew, but I have NEVER chosen that option. I am deeply disappointed in this organization and that for the second time I am having to deal with this opening the wound of the sudden death of my horse. I hope you can help me resolve this. I left a really bad review online on their website and my email address. I plan to call them Monday morning as well. I just want the $1.88 additional money they owe me with an apology.
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              Customer Reviews

              2 Customer Reviews

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              Most Recent Customer Review

              Bernadette W

              05/01/2023

              I sent in registration form to register my filly back in 2017. They refused to register her as they now came up with a new rule . Last year I sent in hair to do this test for an exborbitant fee. A letter from AQHA stated upon receipt of test they would proceed to Register her. ( my stud was registered for over 25 yrs with AQHA I never got my papers! I reopened file in 2022 and paid another fee for that. They sent me a DNA kit last month. I thought they wanted to confirm the she was the offspring? I paid another big lab fee.Yesterday I received a letter stating none of my horses were the parents. Impossible as I have proof she was born and bred on my Farm. Solid Big Black Filly the same as her Dad.I have been a member for years . It appears AQHA has partnered with ***** Lab in California. They recently charged me to accept a lab result from another provider that used ***** lab on a legal document for HPPY results.

              American Quarter Horse Association Response

              05/05/2023

              Dear Ms. W., We recommend you contact AQHA directly at 806-376-4811 for assistance. As the breed registry for the American Quarter Horse, our paramount mission is to record and preserve the pedigrees of the American Quarter Horse. DNA testing assists in the effort of maintaining the integrity of the breed. With both reported parents being excluded, that is generally an indication that a horse has possibly been switched with another or the wrong horse’s hair was accidentally submitted for testing. Please contact us directly to confirm which horse the hair sample was collected from and we can determine if there are any options for us to possibly assist in helping identify the horse.
              Read 1 More Customer Review

              Local BBB

              BBB of Amarillo

              More Info on Local BBB

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