Business ProfileforFifth Season Inn

On September 21st around 2:00 am, I've had taken my girlfriends belongings up to the hotel to give them to her. The young lady at the counter informed me it would be okay to leave her belongings in the lobby and she would make sure to let her no that her belongings were in the lobby so that she could pick them up. I was then informed on the 24th that she never received her belongings so I went up to the hotel and asked them where her belongings were at and the entire hotel staff refused to help me reach a conclusion and just kept telling me they weren't reliable or responsible that I needed to file a police report, even though on their website they advertise luggage storage before and after checkout, So I filed the police report with no resolution and went back to the hotel on the 25th and ask them if they would just look on cameras and see what happened to the belongings, at which point they informed me there's nothing they can do because the cameras weren't working at that time supposedly. I asked for a manager and they refused to let me talk to one. I went back on the 26th of September, and and once again asked to speak to their manager this time with success. I do not remember the manager's name but she took me in the back office and said she's normally not allowed to do this but she was going to bring the cameras up so I could see what happened to my belongings. Unfortunately she wasn't able to get on to the camera database to look for me but told me to leave my name number the time of the incident and the lady of the front counter's name who told me I could leave it and they would get back to me. They never did but they did all start being very rude and began to contradict everything that they had originally said leading me to believe that the hotel staff where the ones responsible for taking the items from the very beginning. There was well over $2,000 worth of personal belongings as well as irreplaceable belongings such as medication for her heart family heirlooms and personal identifying documents.