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Find a Location

Amarillo Home Center has 1 locations, listed below.

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    Business ProfileforAmarillo Home Center

    Manufactured Home Manufacturers

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4634 E Amarillo Blvd, Amarillo, TX 79107
    BBB File Opened:
    12/16/2019
    Business Management
    • Michael Sanchez, Office Manager
    • Justin Glen Appling, Co-Owner
    Contact Information

    Principal

    • Michael Sanchez, Office Manager

    Customer Contact

    • Michael Sanchez, Office Manager
    • Justin Glen Appling, Co-Owner

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/23/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    We recently bought a single wide with Amarillo Home Center. Shortly after we moved in, we noticed most of the shingles weren’t stuck down on the roof. They’ve sent someone out three times to fix it, but it never stays fixed. The shingles are awful. We got a call from the home center saying we no longer had home insurance, but weren’t sure why. Turns out ******** dropped us because the roof was so bad. They came out and inspected our house a month after closing. Now we have to find a last minute new home insurance, and likely have to replace the whole roof. ******** was under the impression that a guy named Michael at Amarillo Home Center had been taking back and forth with us about the home insurance. We don’t even know who Michael is, we’ve never talked to him. We’ve been kept in the dark about not having home insurance. We also never received anything from Allstate. We can’t afford a new roof, that’s something that they should’ve had done right in the first place. Amarillo Home Center needs to cover our difference in insurance, and completely replace our roof. After three times of sending someone out to fix shingles, they have yet to get done right. They’re not fixable. The ******** agent we talked to even mentioned another instance of a man having to do the exact same thing with Amarillo Home Center.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Billy N

    1 star

    07/10/2024

    Sales prices are inconsistent with advertised prices. They try to upcharge prices higher then advertised.

    Local BBB

    BBB of Amarillo

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