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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
About March of last year I dropped off two bumpers front and rear.. $1300 in value. The later told me that my bumpers got stolen off their lot. At first was willing to replace now I can't even get a reply. All I want is the value of the bumpers or them to reorder them and ship them to me.Business response
01/26/2023
Hello,
We had a customer by the name of ******* ****** whom dropped off 2 off road bumpers. They we're stolen from our lot. We have sent him the total cost for him to re purchase his bumpers. This was a total of 1400$ and it was sent via Cash App. The issue is resolved, he also changed his google review to a 4 star stating that we had taking care of this issue and it is now closed. We would appreciate it if you would remove it from your BBB report.
Thank you so much
Lisa *******
************
************
Customer response
01/26/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.