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Find a Location

Pool Mechanic, LLC has 1 locations, listed below.

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    Business ProfileforPool Mechanic, LLC

    Pool Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1102 NW 12th PL, Andrews, TX 79714
    BBB File Opened:
    11/18/2021
    Years in Business:
    3
    Business Started:
    9/9/2020
    Business Incorporated:
    9/9/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Angela Davis, Office Manager
    • Mr. Bradley Lee Davis, Partner
    Contact Information

    Principal

    • Ms. Angela Davis, Office Manager

    Customer Contact

    • Ms. Angela Davis, Office Manager

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I am a proud Army Veteran Sergeant, a school teacher, a wife, and a mom who is enrolled to become a nurse. I have always been proud to serve others selflessly. *****************************, had done some work once before, about a year and a half ago. We live in a rural area, and it is difficult to find services. He advertises in town and does business as Pool Mechanic, he came to my home on the 27th of June 2023. He came to look at our swimming pool and to remove a heavy metal part left by his workers on my property from the prior visit. He looked at our system and then said that the pool pump was no good. He asked for a check to fix it in the amount of $2, 650.00 USD. I gave him the check in the hope our pool would be fixed by the Fourth of July holiday. He came back on the 29th of June 2023 to supposedly fix the pump. I had to run some errands, and I texted him to tell him so. When I came back he was just gone without telling me. I texted him to ask him what happened; had said he was going to Midland (a town about 40 minutes away) to get parts. He has never come back since then. I have texted him and called him to get updates, but he has just been stringing me along saying he hasn't been able to find parts. On the phone with me, he was even claiming supply chain issues. I did not believe that. I then asked for my money back because it was clear that he would not fix it and was just saying things to appease me. He keeps telling untruths saying he will get back to me, but never does. His way of dealing with me has been with horrible disrespect and disregard for our common humanity. This whole situation is unacceptable, especially for *******, ** a small rural town that seems to overall respect good citizens that serve our country and community.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Whitney C.

    1 star

    11/18/2021

    Owner gave us the run around on multiple things throughout the building process. Items such as the neighbors sprinkler being repaired and the landscaping being fixed due to large equipment damages was not completed by the owner as it was stated it would be. We asked **** several times about these problems and he would say it was top priority and that as soon as he could find a landscaping company to come out and get the job done he would. He then left after final payment was submitted and we never heard from him again. Our neighbors have tried reaching out and he will not return their calls either. $2,000.00 total in damages have been paid by the customer as a result. Conduit/electrical work not done correctly causing leaks, and piping leading from pool to the pump not covered up upon completion of job. Fencing between our house and the neighbors house was put back up incorrectly and is needing to be fixed/repaired as well. Vacuum that runs daily on its own was supposed to be provided one month after pool was complete and this has not been given to us. I have spoken to multiple other customers that are going through the same issues. We all have been hassled for money and as soon as he receives it he takes off. This man is a horrible, horrible, business owner and word of mouth will travel on why others should not consider using him.

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