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Find a Location

Driver's Edge has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Driver's Edge

      2648 Fm 407 E STE 225 Argyle, TX 76226-7028

    • Driver's Edge

      6020 W Park Blvd Plano, TX 75093-4302

    • Driver's Edge

      8450 N Macarthur Blvd Irving, TX 75063-4203

    • Driver's Edge

      5591 Lebanon Rd Frisco, TX 75034-7262

    • Driver's Edge

      1213 W McDermott Dr Allen, TX 75013-6305

    Business ProfileforDriver's Edge

    Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Driver's Edge has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Driver's Edge

        2648 Fm 407 E STE 225 Argyle, TX 76226-7028

      • Driver's Edge

        6020 W Park Blvd Plano, TX 75093-4302

      • Driver's Edge

        8450 N Macarthur Blvd Irving, TX 75063-4203

      • Driver's Edge

        5591 Lebanon Rd Frisco, TX 75034-7262

      • Driver's Edge

        1213 W McDermott Dr Allen, TX 75013-6305

      Location of This Business
      2648 Fm 407 E STE 225, Argyle, TX 76226-7028
      BBB File Opened:
      8/7/2019
      Years in Business:
      5
      Business Started:
      3/13/2019
      Business Started Locally:
      3/13/2019
      Date of New Ownership:
      3/19/2019
      Business Incorporated:
      10/11/2017
      Type of Entity:
      Corporation
      Alternate Business Name
      • GB Auto Service, Inc
      Business Management
      • Mr. Jeffry Gardner, Vice President of Marketing
      Contact Information

      Principal

      • Mr. Jeffry Gardner, Vice President of Marketing

      Customer Contact

      • Mr. Jeffry Gardner, Vice President of Marketing
      • Mr. Frank Keller, CEO
      • Mr. Matthew Burk, Director
      • Mr. David Dykman, Chairperson
      • Mr. John Zygmontowicz, Vice President of Finance
      • Mr. Steve Powell, Vice President of Operations

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      23 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/16/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On Sunday, May 5th, the clutch to my car, a 2014 ************, died. I had the vehicle towed to a ********* in the area.When I dropped off the vehicle, the car would start buy only the engine light came on. It was due to a reoccurring issue that I was experiencing. I have made multiple attempts to repair. I am making this point because it was the only issue (other than the clutch) that I was experiencing with my vehicle. Monday, ********* looked over my vehicle and stated that the clutch needed to be replaced. They stated that they could not find the parts, and suggested I take it to a transmission place. I stumbled across Driver's Edge. The shop manager was polite and informative on the phone. Gave similar pricing that I found from competitors, but the winning factor was that they can have it done by the end of business the next day. I agreed and called ********* to release the vehicle. This was on a Tuesday.End of business Wednesday, the vehicle was not ready. An excuse was given. Thursday, another excuse given. Friday, the tech working on it was off today. Saturday, its ready.I pay my bill. Get into my car and the first thing I notice was that I have three additional warning lights on. 4WD!, anti-traction, and ABS. I asked about the lights. I was told that it was on when it arrived and walked away (after tightening my lug nuts). -- when I got into the car, the tech approached me and asked that I move the car to the garage door so that they can tighten the lug nuts!I left the shop, drove to Autozone to get power steering fluid per the report given to me, and then straight home. The next afternoon, Mother's Day, I attempted to use my vehicle. Clutch pedal went straight to the floor. Transmission would not engage. The following Monday, after renting a car, I contacted the shop and explained that the clutch is not working and what I found about the 3 lights. Per Jeep forums, this is a common issue when the wheel sensor goes out. Did some more research and found that the wheel sensor needs to be removed/handled when replacing the clutch. I explained that all to the shop manager. Said that he would look into this. Next day was told it would be ready by end of day. Crickets. Wednesday, I was told that the clutch has been repaired and that it would be an additional $377 to fix the lights. They found a short. I am sorry but it is obvious to me that this occurred during their repair. Before any major work should have been started, the battery should have been disconnected. Instead, they created a short, damaged the wheel sensor, and then have the gall to charge me for it.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Elizabeth H

      1 star

      03/06/2024

      I took my car in for an inspection and oil change. The fellow came in and told me he had done the oil change, but couldnt do the inspection because my car wouldnt start. Strange since I drove it there with no problem, he mentioned a noise they heard when they initially moved my car inside garage. I had never heard the noise. He said the problem was I need a new water pump and serpentine belt. The cost would be $1700.00. I called my son, and he talked to the mechanic, interesting enough the cost amazingly changed from $1700.00 down to $1200.00 including oil change and inspection.I truly believe they were trying to take advantage of an 81 year old lady. My son and I are both very upset that they would try and ***** an ***** lady. We did not have it fixed there. We have gotten two more estimates for the pump and belt and both are below $1000.00.Beware of using ************************* on *********************.

      Driver's Edge Response

      03/07/2024

      We appreciate your feedback. We strive to provide quality workmanship and fair pricing. We understand your concerns about parts pricing and apologize if it seemed high. We'll take your feedback into consideration and work towards improving our pricing transparency. Thank you for bringing this to our attention. If you have any concerns about pricing, please feel free to reach out to us at ****************.

      Local BBB

      BBB serving North Central Texas

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