ComplaintsforParkside Townhomes
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Complaint Details
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Initial Complaint
07/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have lived in these apartments now for 3 years and it has been one disgusting issue after another. Todays issue is the rat and possum infestation. I have tried to work with the apartments on many occasions to rectify this issue and due to the lack of staff my family is being forced to live in an unhealthy environment. I have a 3 year old who has been directly affected by the infestation as well as a mother whom can not live in her home due to this issue. The ***************** has issued a violation due to the rodent problem and still to this date nothing has been done. Parkside Townhomes has violated the terms of their own lease.Initial Complaint
12/06/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Parkside Townhomes has left me and my family for 3 days with sewer water flooding the entire downstairs of my apartment. I reported the issue that had been an overnight issue on December 6th and was told a plumber will be coming out. NOTHING WAS DONE FOR 3 DAYS. I have a 2 year old and an elderly mother who are both now sick from having sewer water continuously flooding the ENTIRE down stairs of my home. I have now have to take off work to make sure that I keep the water down by constantly mopping it up and throwing it outside. No one has been my to try to fix the problem or care for the well being of my family or our health in this matter. This is not the first time Parkside has turned their back on the residents. There are constant water issue where the water is turned off for multiple days at time. I have not been provided a safe clean place to live as I have had to threaten legal action to get someone to come plug a hole a MOUSE eat through my dishwasher. Parkside has a long standing reputation for leaving their residents to deal with issues they cause and its not right.Business response
12/29/2021
I just spoke with regarding this report, she mentioned that it was her mother who did the report. ******************************* was out of town. All plumbing issues were resolved and pest control did go out to service her apartment and maintenance also covered the hole.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.