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Find a Location

The Hudson Apartments has 1 locations, listed below.

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    Business ProfileforThe Hudson Apartments

    Apartments

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Real Estate

    Business Details

    Location of This Business
    2508 Forest Point Dr, Arlington, TX 76006-3021
    BBB File Opened:
    11/23/2016
    Years in Business:
    8
    Business Started:
    11/20/2015
    Business Started Locally:
    11/20/2015
    Alternate Business Name
    • The Hudson Apartments
    • S2 Forest Ridge, LP
    • S2 Forest Ridge GP, LLC
    Business Management
    • Ms. LaSonia Hairston
    Contact Information

    Customer Contact

    • Ms. LaSonia Hairston

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I moved to the Hudson Apartments 05/18/23 to **** Forest Hollow Lane #****. I had to give the keys back and sign another lease due to it being ***** infested and was placed in another unit with the address of **** Forest Point Drive #****. On October 1st 2023 my unit flooded with sewer water from the garbage disposal. I am a Type 1 diabetic and I came home to a huge puddle of water on my wood floors running from the kitchen to my room and had seeped through the wall behind the oven into the other room. At 8:04 pm I recorded a 37 second video of all the water that had came out the sink. it was warm and smelly. At 8:09pm I recorded a 14 second video as the water started to overflow the sink again. I called emergency maintenance over 15 times and left over 10 voice mails, I even made a call to ******************************************** *************** and they advised me they were not able to contact management to their sister property as well so I ended up sleeping in the unit flooded because I had nowhere else to go. 10/02/23 I contacted the ***************** and ****** with the city advised me they got a citation for my unit. Maintenance THEN came and replaced the garbage disposal. Still no actual walk through. 10/05/23 another maintenance request was put in because the sink was not sealed properly. 10/13/23 another work order was put in because the dishwasher came out the wall. I decided to stop waiting for the walkthrough and cleaned the hazmat with family's help. 10/26/23 ****** and a lady finally did a walkthrough 26 days later after everything has soaked into the wood floors and walls and tells me he saw no moisture. I advised him everything has dried up at this point and I couldn't take the smell so I cleaned so I wouldn't have to work in the mess seeing I work from home. I ask to be let out the lease since they never tried to place me in a new unit and was told I have to give a 60 day notice an pay a early termination fee of almost ****. I just want to move.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dre E

    1 star

    07/19/2022

    These people will pressure to to pay application fees while showing you a demo apt while having no real intentions on getting you approved. The workers pay is too based app fees to the point where its their hustle. Also never received any of my 450 I paid them for application fees and they wont answer the phone

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