ComplaintsforNayo's Auto Repair & Electric
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Complaint Details
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Initial Complaint
04/02/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
**** charged me 5k to rebuild my engine but he did not rebuild my engine. He replaced it with a junk yard engine. He lied to me and did not rebuild it. Now Im stuck with no transportation and 5 thousand dollars Im out.Business response
05/14/2024
Tell us why ******************* came my shop back in September of 2022 for his engine to be rebuilt. As you can see on my attachment Ive provided proof to him of every step that was performed on his engine. As you can also see on these attachments, I provide **************** with pictures of what was being place in his engine. **************** did not have the full amount of money on hand to pay me for the services done to his vehicle, Ive have given him a credit to pay his bill with bi-weekly payment that was not always on time. This is something I do not due for any customer. I have signs on my shop stating that No cars released until bill is paid in full. **************** vehicles was running in good conditions once it was surrounded to him back on November of 2022.
Thank you,
Nayos Auto Repair & Electric
************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.