Business ProfileforSmart City Texas

I am a homeowner in Mansfield, TX seeing resolution and assistance from the Better Business Bureau to get a refund from Smart City Texas, a contractor listed on your site with an A+ rating. I have been exceedingly patient and have attempted at no avail to try to resolve this matter with James Gyurkovic Jr, the owner of Smart City Texas, and his wife Tricia. I would like a refund in the amount of $11,500 for their breach of contract for my home kitchen remodel by the misappropriation of funds, failure to hold a valid contractor license, and failure to diligently pursue the completion of work. I would also like $1007.89 due to damage to personal property and materials. Due to numerous no shows, their inability to pay for the subcontractor labor as agreed upon in the contract, and the discovery that the license number provided does not exist I am unable to move forward with my business relationship with Smart City Texas. Additionally, the quality of work is not professional, and the subcontractors hired by Smart City were not professionals and did not possess the skillsets required to finish the job. I contracted with the owner of Smart City Texas, James Gyurkovic Jr. on 1/27/2023 for a Kitchen Remodel. Demo for my kitchen was completed on 3/20/2023 and James quoted that the remodel should take 3 weeks. The contractual agreement was for labor only and I was responsible for the purchase of all materials. The Base contract amount was $15,000 . I have paid over 75% of the base contract, a $2400.00 change order in full, and I had to pay $3000 for the labor to install counter tops because James misappropriated my funds and was unable to pay for the labor. Nothing for my remodel is complete and my kitchen has not been operational for 50 days. James has only come to my home 9 times in the 50 days with numerous no shows. The work quality is poor and he has also damaged my home due to incompetence and negligence. See attached document for detailed evidence.