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Find a Location

Coastline Academy has 1 locations, listed below.

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    Business ProfileforCoastline Academy

    Driving School

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2000 E Lamar Blvd Suite 600, Arlington, TX 76006
    BBB File Opened:
    12/26/2021
    Years in Business:
    3
    Business Started:
    12/1/2020
    Business Management
    • Owner Manager, Owner
    Contact Information

    Principal

    • Owner Manager, Owner

    Customer Contact

    • Owner Manager, Owner

    Industry Tip

    BBB Tip: Finding a good driving school near you

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2022

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    My daughter studied Drivers ** on Coastline Academy's online course for **********. She was charged $25 for the course. When she finished, she had the option of getting her certificate (necessary to do behind-the-wheel training) in 3-4 weeks for free, or paying between $40 and $60 to expedite the shipping. Calling the company verified that the certificate had not sent out the certificate after three weeks. Nowhere was it mentioned before the completion of the course that there would be an additional fee of $40 to get the certificate in a timely manner.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    tim o

    1 star

    05/02/2024

    PLEASE READ. My daughter paid for seven ******s over four months. She scheduled her last ****** to include 2 hours of driving PLUS using Coastlines vehicle on 30, April 2024. My daughter texted me and said her instructor had to leave her at the *** and needed to use another vehicle because of a scheduling issue one hour before the driving test ONE HOUR I called the company and talked with ***** who immediately started making excuses for the error saying they needed more money for her to continue--total BS. How the heck are you going to tell a young driver one hour before their test that she couldn't use the vehicle? Her instructor **** had said to my daughter that she was going to call her a week prior and let her know but didn't do it. my wife and let my daughter know we would be there and she could use our truck. We pulled up to the *** and found a sweet spot for her to start the test and her driving instructor came up to us and said she failed the test. What and the ...? She didn't even make it out of the parking spot. I said to my daughter we got this don't take it personally we use our vehicle to take the next test. Think about this before using this company it could happen to you. The company called and said they would let my daughter use their car for her next test at no charge. We declined and just wanted the money refunded. NO CALL BACK! As a parent, I would keep your kids away from here in my opinion.

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