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ComplaintsforFence Supply Online
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/17/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
In 8/09/2021 I ordered $7861.87 worth of black vinyl fencing. I have consistently called the business biweekly to see why I have not received my order. They do not answer the *********** cannot leave a voicemail because their box is full. I have emailed them with no response. I want my merchandise or a refund on my money. They have been fully paid.Initial Complaint
03/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
1-18-2022 Wired $13,000 for Vinyl Fence. No answer to phones or email.Very upset Art *****Initial Complaint
03/10/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On January 19,2022 I placed and paid ******* for rail fencing and was told order would be delivered in 5-6 weeks. Company will not answer phone calls, emails, or texts and messages cannot be left at the business. Owner, ****************** Fish will not respond, deliver the product, or refund my ******* that he withdrew from my bank account electronically.Initial Complaint
02/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I made a purchase for material for fencing that totaled *********, *********** never sent the material and haven't responded to any communication. I paid for the material on the 24th of January 2022, and as of current, they are yet to refund me my money. I contacted the materials company, ********** and Rail in *****, and was told they were never paid for the order and have been waiting for payment from this company for several orders going back months. They have been owed money for past orders and will not ship for this company until they are current on their payments.
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.