ComplaintsforIntegrity Foundation Repair LLC
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Complaint Details
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Initial Complaint
05/03/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I purchased a home in 2019 that used this company to install 16 steel piers. That have a lifetime warranty. I have been in contact with the owner ***** for the past theee years. In Feb 2022 we discovered the issue for the house still having settling problems. He recommended interior piers. I have always had problems getting ***** to respond to my calls, emails and text. I have had to have multiple family members reach out to him on my behalf to try to get him to cal me back. I hired an engineer and they recommended that I do not need interior peers however the existing peers do you need to be adjusted. I have reached out to ***** on 4/5, 4/14,4/25, and 4/29 and he will not respond or call me back. I sent him the engineer report that recommended the existing piers need to be adjusted and I have been trying to get that scheduled with him. I am being ignored and not sure what else to do to get him to schedule the adjustment. Please help!
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Contact Information
3901 Arlington Highlands Blvd
Arlington, TX 76018-6036
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.