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Find a Location

Regal Furniture has 1 locations, listed below.

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    Business ProfileforRegal Furniture

    Furnace Sales

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2643 S Cooper St, Arlington, TX 76015-2402
    BBB File Opened:
    4/25/2018
    Business Management
    • Owner / Manager
    Contact Information

    Principal

    • Owner / Manager

    Customer Contact

    • Owner / Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/14/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    On July 2nd I entered the company store located in ******** ***** for a bed and couch. Delivery was to be the 6th, however the living room was too small for the sectional. Now they are refusing to remove it from my payment plan. Im paying for something I dont need or want anymore. They did not list any prices on the invoice so the finance company says they dont know how much to take off and the merchant wont respond.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carey B

    1 star

    08/13/2023

    We are a contract company that handles furniture repair. Regal Furniture asked us on occasion to handle their repairs. We provided our services a handful of times. The last two requests were never paid. They refuse to pay what is due my company, and refuse to return messages. Ive been in the repair business for 17 years and have never had another company treat me with this level of disrespect. I would seriously question whether you can trust them to sell you quality furniture, be honest with their warranty policies, or handle *********** needs. I expect more from a smaller business, and Regal Furniture has been a disappointment.

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