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Complaint Details
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Initial Complaint
08/22/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
I participated in a 90 minute focus group concerning the buying and selling of NFT. The group was an open forum which was recorded and videotaped. I agreed to this and gave my open and honest answers about the subject. This is what a forum is supposed to be about. They didn't like what I had to say, and now refuse to pay me for my time and effort. On another note, the moderator of the group had zero knowledge about the topicCustomer response
08/23/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 17743982, and find that this resolution is satisfactory to me.
Regards,
***** ********Business response
08/23/2022
On this project, we ran each respondent through a short questionnaire to see if they qualify for the online focus group/recording/discussion group with our client. Only people that purchase NFTs were allowed to participate in the focus group as our client was only interested in talking to people with experience here. This member stated in the initial short survey that she purchases NFTs and answered other questions that showed she was who we were looking for. We invited her to the online focus group and once the focus group started she proceeded to state she knows nothing about NFTs and has nothing to contribute on this survey then demanded her money and was done. Our client was very upset that lied in the first short survey just to get into the focus group to earn a high incentive. She has been removed from our panel database as we do not allow lying and cheating on projects.
So to sum this up- we are dealing with a dishonest person here. She lied to get into a high paying incentive situation and when asked about her previous answers, she admitted she was dishonest and still wanted to get payment.
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Contact Information
2660 E Lamar Blvd
Arlington, TX 76011-4591
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.