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ComplaintsforBankem Printing
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/17/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I placed an order for same day shipping for 100 business cards yesterday around 11 am I didn't hear back from them the whole day so I wasn't bothered I was like I don't need the card until Wednesday but today I called around 12pm they said we're working on them they be ready today I said okay, thanks. I haven't heard back so I called again at 4:50pm I told them I have a event tomorrow they said we're working on them they should be ready in an hour I'll call you so I asked what time they close today, they said at 8pm so it's 7:23pm I just tried calling several times no answer. I have no cards for my event so I would like a refund.Business response
04/27/2024
It has been refunded. We were unaware of the refund request, if the customer had sent in a email, we would have done it immediately.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.