ComplaintsforAll-In Remodeling
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 4 August 2023 ******************************* and his helper ******************************************* (helper) entered my home for a demolition of my master bathroom. The following day (a Saturday) they came over to finalize what I wanted and to get half the money per the contract. ****** worked Monday and Tuesday and did not show that Wednesday. I was told he left his cell phone inside ***************** of his children and could not work on my bathroom. That should not have prevented him from working. Thursday and Friday he resumed, and I was told he would return on Monday the 14th to work. They never showed until that Thursday and Friday (17th and 18th). Before then, I called and called for 3 days when his wife answered the phone stating ****** has COVID. I did not receive a call or a text to inform me he was sick. HIs helper ********* did not notify me either. Eventually he returned to only work for a few more days. I thought at first everything was on the mend. According to the contract I pay 25% after the tile was complete. He promised they would have the tile down so no worries on paying me a day early. Nope! As you can see the tile is not down. I paid ****** $3,500 after the demolition and $1750 thinking he was honest and was going to have the tile down. I have proof: (1) I wrote a check, (2) it has been cashed and (3) no tile in my bathroom. Since the last week of August he has worked 2-3 days and has not returned. I called and called again (this make the 3rd streak of no showing) to find out his wife has COVID only because she answered her cell phone. I don't know why he has not called or texted me. I would like a refund minus the demolition. The 2nd check of $1750 is for putting down the tile. I don't see tile do you. **I am also filing a complaint with the ***** ***** of ********* He claims to be a plumber but has no plumbing license.********************************* ************** (helper)******' wife **************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.