Business ProfileforMinuteman Heating & Air

I called this company on a promotional coupon i received in the mail. Which stated free service call so i called the number the card ********** on Thursday 7/6 to setup an appointment i mentioned to ***** customer service rep i advised her i had a coupon for HVAC services the rep said they did not have nothing available till next week they can put me on standby . Monday 7/10/2023 i received an email that they can send a ac tech out today i said ok. Tech came to my house about 10:30 am looked at my unit advised me of what was wrong with unit they tried to fix it but at the end were not able to . technician by the name of ************************* sd i still had to pay for the service call i told him i had coupon. He called his supervisor and said no I had to pay. Prior to this being told to me his assistant had told me they were going to honor the coupon and i did not have to pay. At the end he said i had to pay cause the coupon said Wednesday and Thursday . I told the technician I specifically called the call center and told them about the promotion i was calling about . I have no control of when the company decided to send a technician out to my house . I am very upset with this company cause i got to different responses and still had to pay . they went back on their word and did not honor nothing.