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ComplaintsforJulios Market Chicken & Fish
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Complaint Details
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Initial Complaint
12/23/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On December 23, 2021, I purchased the following menu items from Julio's Market Chicken and Fish in Athens, Texas: 4-piece chicken strips meal without a drink and a side order of corn and a side order of fried okra. A second order of a 4-piece chicken strips without a drink and a side order of coleslaw and a side order of pinto beans. The menu price for each of these 4-piece meals is $6.99 plus tax and cash adj. of 3.5%. The total cost of these two meals should have been $13.98 plus tax plus cash adj. I was charged $17.36 plus $1.43 tax plus 61 cents 3.5% cash adj., which is a total cost of $19.40. I was overcharged a total of $3.78. The reason Julio's Market Chicken and Fish overcharged me is because drinks and one side order are included in the price of each 4-piece chicken strips meal. I specifically told the Julio's Market Chicken and Fish employee who took my meal orders that I did not want drinks on these two separate meals. Julio's Market Chicken and Fish has always allowed me to substitute one side order instead of a drink. That means I should not have been charged an extra amount for two 4-piece chicken strips meals, minus two drinks, plus two side orders with each meal. I was overcharged in the amount of $3.78.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.