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Find a Location

Griffin Hardscapes & Design Llc has 1 locations, listed below.

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    Business ProfileforGriffin Hardscapes & Design Llc

    General Contractor

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    26493 E University Dr Apt 734, Aubrey, TX 76227-1661
    BBB File Opened:
    11/28/2023
    Contact Information

    Customer Contact

    • Complaint Handler

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/28/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Complaint against work performed by Griffin Hardscapes & Design, LLC. *************************************************************** ************. Copy of Invoice or Contract Agreement ($850): Please find attached the document labeled "********************* Can Enclosure Estimate.pdf" for your reference.2. Copy of Payment Issued to the Pro: I have attached the "Oct2023 Statement.pdf," which includes evidence of two separate payments.- The first check of $450 with Serial No: 108 and Transaction ID: ***********, cleared on 10/25/2023.- The second check of $500 with Serial No: 109 and Transaction ID: ***********, cleared on 10/30/2023. I want to emphasize that the total payment of $950 has already been made, which includes an additional $100 paid in good faith to cover alleged additional costs.3. Photos of the Work: I have included a compressed file titled "Pictures-****** ***********Part2 containing photographs that illustrate the state of the work completed by Griffin Hardscapes & Design, LLC. This includes the following issues:a) Handle on 3rd Gate Missing: Despite acknowledging the need for this repair, Mr. ******************** continuously postponed the work and has now ceased communication.b) Latch on 2 Doors Missing: Similar to the issue with the missing handle, Mr. ******************** agreed to rectify this problem but has failed to follow through despite multiple reminders.c) Staining Not Done: Mr. ******************** had agreed to complete the staining work but has repeatedly delayed the project and is no longer responding to my attempts at communication.d) Leakage Problem: The product provided by Mr. ******************** is leaking from the top during rainfall. Despite knowing that I intended to store trash cans in the enclosure, Mr. ******************** designed it in such a way that the can covers are always open, leading to the leakage issue. He has refused to acknowledge this as a fault.4. Additional Information (SMS Proofs.zip): That documents my attempts to contact Mr. ******************** and address the issues mentioned above.

    Customer Reviews

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    Local BBB

    BBB serving North Central Texas

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