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Find a Location

Classic Collision has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Classic Collision

      11740 Manchaca Rd Austin, TX 78748-2716

    • Classic Collision

      21681 IH 35 Kyle, TX 78640-5200

    • Classic Collision

      810 Main St Schertz, TX 78154-2151

    • Classic Collision

      2014 West Ave San Antonio, TX 78201-2819

    • Classic Collision

      700 N Bell Blvd Cedar Park, TX 78613-2214

    Business ProfileforClassic Collision

    Auto Body Repair and Painting
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Classic Collision has 19 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Classic Collision

        11740 Manchaca Rd Austin, TX 78748-2716

      • Classic Collision

        21681 IH 35 Kyle, TX 78640-5200

      • Classic Collision

        810 Main St Schertz, TX 78154-2151

      • Classic Collision

        2014 West Ave San Antonio, TX 78201-2819

      • Classic Collision

        700 N Bell Blvd Cedar Park, TX 78613-2214

      Location of This Business
      11740 Manchaca Rd, Austin, TX 78748-2716
      BBB File Opened:
      7/15/1991
      Years in Business:
      33
      Business Started:
      7/15/1991
      Business Started Locally:
      7/15/1991
      Business Incorporated:
      11/17/2016
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Ellis & Salazar Garage & Body Shop
      • AMM Collision Center
      • 3J Automotive, Inc
      Business Management
      • Kam Barnes
      • Mr. John Caldwell
      • Mr. Scott Craig
      • Mr. Travis McNeill, Marketing Director
      • Mike Carney
      Contact Information

      Principal

      • Mr. Scott Craig

      Customer Contact

      • Mr. Travis McNeill, Marketing Director
      • Mike Carney
      Additional Contact Information

      Fax Numbers

      • (512) 292-1059
        Primary Fax
      • (512) 719-5440
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Candace L

      1 star

      08/23/2024

      I chose Classic Collision for my car repair based on its former reputation as AMM Collision and high expectations for quality service. While the body work itself was satisfactory, the experience was marred by poor communication from the service advisor, *****. My car was in the shop for four weeks, yet I received only two updates from ******** to notify me that my car was ready for pickup.The lack of communication was particularly frustrating as I needed regular updates to coordinate the extension of my rental vehicle with my insurance. Instead, I had to remind ***** personally, as my insurance had not received timely updates either. Additionally, I received inconsistent updates from the shop regarding completion dates, which proved unreliable.For instance, after being informed that my car would be ready on a specific date, I verified this the day before with the shop. I was assured it would be available after 4 p.m. the next day, but upon arrival, I discovered my car wasnt ready and wouldnt be for another week. This miscommunication led to unnecessary inconvenience and frustration.Overall, while the body work was done well, the service fell short of the promised customer care and support. Clear and timely communication is crucial, and in this regard, Classic Collision did not meet my expectations.

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