ComplaintsforVulcan Gas Company
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/03/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased tickets for a comedy show ******************* 6/1/21 for Aug 7 my birthday gift. Then he had a family emergency and was not able to attend. When I called to get details of what we could do they immediately let us know he will be rescheduling and we can wait to get refund snd I really wanted to see him so I agreed to wait. Then a couple of weeks went by and they rescheduled my Saturday Aug 7 2021 @7:30 tickets for October 30 @ 7:30 perfect I agreed took my husband and family took days off to take the trip. They told us to keep the same tickets it will let us in, when arriving on Saturday October 30 they turn us away saying that the event was rescheduled for Thursday October 28. I was so upset because there would have been no way I would be able to attend that snd would have asked for my money back. When I emailed them immediately they told me that the refund process has ended but how I was there they made the mistake. No more response on Email at all
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.