ComplaintsforAll Bath and Counter Refinishing
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Complaint Details
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Initial Complaint
01/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Before I hired this company, I checked reviews, went on Angi's list and noticed he was BBB certified. I spoke with ***** and he assured me had had repaired cracks in shower pans many times over the past 30 years. according to him, his repair would be permanent and look new. He came out on 9/28/21 and filled in the crack and said he would be back the next day to finish it. However, someone else showed up to sand, paint etc to make it look like new. We were fairly happy with the outcome. However, there was a groove still in the shower pan, so I texted ***** and he called to say that was there because of the texture of the pan and he couldn't sand it out. About 2 months later, I noticed that the repair was coming undone...either paint chipping or crack returning. He said he would let me know when he could stop out. I have called and texted at least 4 times since then, and he only responded one time. Otherwise, I have had no reply. I just want the repair done correctly or my money back. This is only fair. I have never had to deal with anything like this in the past. I have always hired a great contractor and/or they rectified the issue. I have attempted to solve this professional, but I won't have someone take me to the cleaners!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.