Business ProfileforTexan Registered Agent LLC

I paid Texan Registered Agent $139 in March prior to its deadline in order to serve as my registered agent and to file the annual no tax due. On April ************************************************************************************************* ***** more than a year prior. This goes against what I paid Texan Registered Agent to do. I have reached out to the company multiple tames. They continue give me inadequate or incorrect information as to why they failed to file and keep my business active and my current business status. I have also called the office, left voice mails, and additional emails to no effect. Examples of problematic answers include the following: April 17 email that indicates my business is just now "no longer approved to conduct business"; however, that happened more than a year prior. An April 19 email that stated "all previous invoices have been cancelled due to not being paid" which is not true. An April 19 email stated "none of the compliance filing invoice have been paid" which is not true. An April 22 email stated there are "multiple unpaid invoices in your account" which is not true and stated that they did not inform me of this because "we do not like to annoy and overload you with invoices" and confessed "I am not an expert on Texas reinstatements." On April 23, I received a voicemail that completely disregarded my concern and told me simply how to cancel my services with them. On April 24, I received another email that stated they are now trying to reinstate my business; however, I did it myself on April 22! So they didn't even check with the state prior to asking me for the information. As you can see, this company has a complete discrepancy in my account information.Please have the business contact me immediately and rectify this issue. I am asking for a refund of fees, an explanation of what happened. The company should also absorb any losses that I have as a result of this issue. Thank you.