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          Find a Location

          Custom Sounds has 15 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Custom Sounds

              7320 N Mo Pac Expy Ste 309 Austin, TX 78731

            • Custom Sounds

              15301 N IH 35 # C-2 Pflugerville, TX 78660

            • Custom Sounds

              13662 Manchester Rd Des Peres, MO 63131-1615

            • Custom Sounds

              2001 S Lamar # B Austin, TX 78704

            • Custom Sounds

              7077 San Pedro San Antonio, TX 78216-6209

            Business ProfileCustom Sounds

            Car Stereos
            Multi Location Business

            Contact Information

            7320 N Mo Pac Expy Ste 309

            Austin, TX 78731

            Visit Website
            (512) 746-8120

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Custom Sounds has 15 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Custom Sounds

                7320 N Mo Pac Expy Ste 309 Austin, TX 78731

              • Custom Sounds

                15301 N IH 35 # C-2 Pflugerville, TX 78660

              • Custom Sounds

                13662 Manchester Rd Des Peres, MO 63131-1615

              • Custom Sounds

                2001 S Lamar # B Austin, TX 78704

              • Custom Sounds

                7077 San Pedro San Antonio, TX 78216-6209

              Location of This Business
              7320 N Mo Pac Expy Ste 309, Austin, TX 78731
              BBB File Opened:
              6/1/1998
              Years in Business:
              28
              Business Started:
              1/25/1996
              Business Management
              • Mr. Mike Cofield, CEO
              Contact Information

              Principal

              • Mr. Mike Cofield, CEO

              Customer Contact

              • Mr. Mike Cofield, CEO
              Additional Contact Information

              Fax Numbers

              • (210) 656-8247
                Other Fax
              • (210) 979-7077
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/10/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              Took my car in to get a remote start installed originally and then brought it in again yesterday (05/09/2024). After having claimed to have fixed the *** issue caused by the previous install it turned out they cut the headlights. I want a refund, payment to have the original OEM equipment installed along with any other things that were messed up in there fixed by a **** Dealership, and also reimbursement for a rental to cover the not having a car.
              Read More
              Read 14 More Complaints

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              reiko s

              06/14/2024

              When they uninstalled my interlock on my truck they left the old wiring behind which caused a short in my truck which caused me to break down on the side of the road which caused me to get a tow truck which then caused me to miss work which then took two days to figure out that that was the problem which then I took the truck back to the and they wont do anything about *** horrible all because they were to lazy to take out the old wiring and connect back the original wiring

              Custom Sounds Response

              06/17/2024

              Hello. This interlock device was remove in mid-December of 2022. We have no records of any warranty orders, complaints or visits to any of our locations by the customer during the 1.5 years since the removal was performed. 

              Unfortunately, after one and a half years, it's not possible to investigate the claims, as we do not know if anyone else has worked on the vehicle or what the problem actually is. We certainly believe that in the event the wiring by our technician was improper as stated, the problems would have appeared prior to 1.5 years of driving without issues.

              The vehicle is a Chevrolet Silverado and is one of the most common vehicles we work on. The technician that performed the work is a 20+ years experienced 12-volt specialist with an impeccable record quality workmanship.

              We regret to see this review and wish the customer the best.

              Read 5 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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