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            Business ProfileEstela's Cleaning Services

            Cleaning Services
            BBB accredited business

            Contact Information

            Austin, TX 78725-6310

            Visit Website
            (512) 545-5356

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/25/2021

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            Austin, TX 78725-6310
            BBB File Opened:
            10/8/2019
            Years in Business:
            5
            Business Started:
            2/5/2019
            Business Started Locally:
            2/5/2019
            Accredited Since:
            2/25/2021
            Type of Entity:
            Sole Proprietorship
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Ms. Estela Diaz, Owner
            Contact Information

            Principal

            • Ms. Estela Diaz, Owner

            Customer Contact

            • Ms. Estela Diaz, Owner
            Additional Contact Information

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Cleaning services

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            April B

            04/08/2023

            Hope this can save someone from hiring this service and dealing with their inferior cleaning and bad attitude.Apart from being over an hour late, they left things not vacuumed, some places not cleaned or dusted, and were careless and left many things in disorder. They also broke two things that we had to pay someone else to fix. The 3 ladies that showed up were in my home for 4 hours and just never seemed organized or like they really knew what they were doing.These people do not train their housekeepers. When I reached out about issues, the owner went ghost and did not offer an apology or anything at all to make things right.Their reviews on ******** and other places must be fake, because now I cant find anyone that will actually speak well of them. Save yourself the trauma and take your money elsewhere.
            Read 1 More Customer Review

            Local BBB

            BBB serving the Heart of Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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