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          Additional Information

          Not BBB accredited

          Austin Pain Associates

          View full profile

          This is a multi-location business.

          Find a Location

          Austin Pain Associates has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Austin Pain Associates

              2501 W William Cannon Dr Ste 401 South Austin Austin, TX 78745-5278

            • Austin Pain Associates

              3201 S Austin Ave Ste 265 Georgetown, TX 78626-7641

            • Austin Pain Associates

              135 Bunton Creek Rd Ste 302 Kyle, TX 78640

            • Austin Pain Associates

              711 W 38th St Ste F3 Austin, TX 78705-1133

            • Austin Pain Associates

              351 Cypress Creek Rd Ste 201 Cedar Park, TX 78613-4657

            Location of This Business
            2501 W William Cannon Dr Ste 401 South Austin, Austin, TX 78745-5278
            BBB File Opened:
            3/16/2010
            Business Started:
            1/4/2002
            Business Started Locally:
            1/4/2002
            Business Incorporated:
            1/4/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Robert P. Wills, M.D., P.A.
            Business Management
            • Dr. Robert Wills, Owner
            • Mr. John Drachenberg, Administrator
            • Ms. Christina Ferguson, Marketing Coordinator
            Contact Information

            Principal

            • Dr. Robert Wills, Owner
            Additional Contact Information

            Fax Numbers

            • (512) 275-2833
              Primary Fax

            Phone Numbers

            Additional Business Information
            Believed to be out of business
            According to information in BBB files, it appears that this business is no longer in business.
            Government Actions
            Government Action: BBB reports on known government actions involving business’ marketplace conduct:
            USA vs Robert Willis

            The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

            On October 22, 2021 Robert Willis and Brannon Frank, co-owners of Austin Pain Associates, entered into a settlement with the United States Department of Justice and agreed to pay $3.9 million to resolve allegations that they violated the False Claims Act by knowingly billing Medicare, Medicaid and TRICARE for medically unnecessary urine drug testing.  The settlements with Wills and Frank knowingly caused the submission of false claims to federal healthcare programs by ordering excessive and unnecessary urine drug testing for patients without any individualized assessment of clinical need.

            The United States alleged that Wills and Frank drafted the testing protocols that resulted in unnecessary tests, were aware that the in-house laboratory was conducting an excessive number of tests on urine samples, and that Austin Pain Associates could not remain profitable without the income generated from unnecessary testing. Pursuant to their respective settlement agreements, Wills has agreed to pay $2,100,000 to settle these allegations.

            The claims resolved by the settlement are allegations only and there has been no determination of liability.

            Government Actions
            Government Action: BBB reports on known government actions involving business’ marketplace conduct:
            USA vs Brannon Frank

            The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

            On October 22, 2021 Brannon Frank and Robert Wills, co-owners of Austin Pain Associates, entered into a settlement with the United States Department of Justice and agreed to pay $3.9 million to resolve allegations that they violated the False Claims Act by knowingly billing Medicare, Medicaid and TRICARE for medically unnecessary urine drug testing.  The settlements with Wills and knowingly caused the submission of false claims to federal healthcare programs by ordering excessive and unnecessary urine drug testing for patients without any individualized assessment of clinical need.

            The United States alleged that Wills and Frank drafted the testing protocols that resulted in unnecessary tests, were aware that the in-house laboratory was conducting an excessive number of tests on urine samples, and that Austin Pain Associates could not remain profitable without the income generated from unnecessary testing. Pursuant to their respective settlement agreements, Frank has agreed to pay $1,800,000

            The claims resolved by the settlement are allegations only and there has been no determination of liability.

            Serving Area
            • 73301
            • 73344
            • 76511
            • 76527
            • 76530
            • 76537
            • 76573
            • 76574
            • 76577
            • 76578
            • 78004
            • 78027
            • 78070
            • 78115
            • 78123
            • 78124
            • 78130
            • 78131
            • 78132
            • 78133
            • 78135
            • 78155
            • 78156
            • 78163
            • 78266
            • 78602
            • 78604
            • 78605
            • 78606
            • 78608
            • 78610
            • 78611
            • 78612
            • 78613
            • 78615
            • 78616
            • 78617
            • 78619
            • 78620
            • 78621
            • 78622
            • 78623
            • 78626
            • 78627
            • 78628
            • 78630
            • 78632
            • 78633
            • 78634
            • 78635
            • 78636
            • 78638
            • 78640
            • 78641
            • 78642
            • 78644
            • 78645
            • 78646
            • 78648
            • 78650
            • 78651
            • 78652
            • 78653
            • 78654
            • 78655
            • 78656
            • 78657
            • 78658
            • 78659
            • 78660
            • 78661
            • 78662
            • 78663
            • 78664
            • 78665
            • 78666
            • 78667
            • 78669
            • 78670
            • 78671
            • 78673
            • 78674
            • 78676
            • 78680
            • 78681
            • 78682
            • 78683
            • 78691
            • 78701
            • 78702
            • 78703
            • 78704
            • 78705
            • 78708
            • 78709
            • 78710
            • 78711
            • 78712
            • 78713
            • 78714
            • 78715
            • 78716
            • 78717
            • 78718
            • 78719
            • 78720
            • 78721
            • 78722
            • 78723
            • 78724
            • 78725
            • 78726
            • 78727
            • 78728
            • 78729
            • 78730
            • 78731
            • 78732
            • 78733
            • 78734
            • 78735
            • 78736
            • 78737
            • 78738
            • 78739
            • 78741
            • 78742
            • 78744
            • 78745
            • 78746
            • 78747
            • 78748
            • 78749
            • 78750
            • 78751
            • 78752
            • 78753
            • 78754
            • 78755
            • 78756
            • 78757
            • 78758
            • 78759
            • 78760
            • 78761
            • 78762
            • 78763
            • 78764
            • 78765
            • 78766
            • 78767
            • 78768
            • 78769
            • 78772
            • 78773
            • 78774
            • 78778
            • 78779
            • 78780
            • 78781
            • 78783
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            • 78786
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            • 78789
            • 78798
            • 78799
            • 78941
            • 78947
            • 78948
            • 78949
            • 78953
            • 78957
            • 78959
            Service Type
            Referral Assistance
            • Executive Council of Physical Therapy & Occupational Therapy Examiners
              333 Guadalupe St # 2-510
              Austin TX 78701
              Phone Number: (512) 305-6900
              Fax Number: (512) 305-6970
              http://www.ptot.texas.gov
              [email protected]
            • Texas Medical Board
              333 Guadalupe
              Austin TX 78710
              Phone Number: (800) 248-4062
              http://www.tsbme.state.tx.us
            Business Categories
            Clinic

            Contact Information

            2501 W William Cannon Dr Ste 401

            South Austin

            Austin, TX 78745-5278

            Visit Website
            (512) 416-7246

            Accreditation

            This business is not BBB Accredited

            BBB Rating

            NR

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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