Customer ReviewsforU.S. Money Reserve Inc.

I invested a significant amount in ***************************** w/U.S. Money Reserve. My order arrived w/out any receipt or record of inventory, so I was unable to compare the value of each coin with their competition. After they sent the requested receipt, I was appalled to discover that their prices were several times that of other companies on the internet, and I initiated a buyback. When confronted, ***** attempted to convince me of the very "special" attributes of their coins. Although Sales on the front end had originally assured me that their policy was to send containers, postage and insurance prepaid if/when I wanted to return my order, Returns on the back end told me I'd need to manage all that myself. And although ***** told me that I could make a return anytime, Returns told me I had just two days left before it was too late to return my order, hurrying me to accept a loss of several thousand dollars worth of gold, which they claimed was "missing" in my return package. My lawyer contacted their lawyer, and immediately, they "found" the "missing" gold. More than suspicious, these issues and contradictions convinced me that U.S.Money Reserve richly profits at the expense of its customers and are to be avoided at all costs. Their promotional material is impressive and professional; their **************** is friendly and available; their dishonest policies are criminal.

USMR believes this was filed by mistake. The individual in this review was told she would be made whole by USMR . In fact, USMR mailed her a check and that check was cashed on June 4, 2024. She was also reimbursed for her  shipping costs.
It is our understanding that she has been completely taken care of so USMR  is not sure why this review was ever posted. 

I had a great experience with this company! They were attentive and very helpful navigating things that I needed! Thank you...

Thank you so much for sharing your experience with U.S. Money Reserve! 

I was very pleased with the process. My representative ********************* is a professional and I totally agreed with his investment options after I had completed my research. I am looking forward to a long and profitable association with U.S. Money Reserve. I feel very secure and satisfied with my decision and portfolio.

Thank you so much for sharing a review! We take great pride in offering a level of service others cannot match and are excited to assist you along this journey.

Very easy to work with, and very informative people. And an easy process in total.

Thank you so much for the review, *****! Diversification with precious metals can be an intimidating process, and we take great pride in removing those barriers to make it as easy as possible. 

This is my first transaction with USMR and I couldnt be happier. My contact ***** was very thorough and made it very easy. I was impressed with the professional and will be a customer for life.

I think that they deserve this rating i am pretty sure i have never felt this comfortable with doing any business over the phone I think I got every single pennies worth of my money spent more so that i was given very good advice I would recomend them to anyone

Thank you so much for the kind review and it is a privilege to have earned your trust and your business. Please let us know if there anything further we may assist you with. Thank you again! 

Very good company I have made several purchases always satisfied

Thank you so much for the kind review and your loyalty to U.S. Money Reserve. We strive for the highest satisfaction of our customers and are so gracious for your repeat business. We look forward to assisting you with any questions or additional needs you may have. Thank you again!

AAAA+++++. U S Money Reserves gives me the best service, advice and information for ANYTHING I CALL THEM FORTOP RATE COMPANY!!!

Thank you so much for the review and kind words. It is our pleasure to answer any questions you may have, and we take great pride in educating customers on the opportunity of diversification with precious metals. We look forward to hearing from you, and thank you again!

I only asked for a information packet which I received, so I can not give a fair star rating since I haven't actually done business with USMR. After reading the reviews, I can only relate to the ones that fit my situation that states constantly being called after asking for a information packet. I have been getting repeated calls from USMR which I have to associate with high pressure sells tactics. I generally as a rule stray away from high pressure sales and any business that seem ****** eager for me to make that sell. From my own research I find myself more reluctant to buy physical gold because on the one hand they're telling you gold out proforms money and stocks making it a safer investment, then when its time to cash in on this safer investment, it's value is influenced by the market! It just doesn't make sense to me that if I had 50k in a shoe box under my bed or in a high interest account and 50k in precious metals and ten years go by, the 50k in the shoe box or bank account will still be there maybe with some interst or may be the same amount, however it would be a great disappointment to see the 50k in precious metals because of the market have little gain in value or about the same value I started out with or less. In that case there's really no difference between the money in the box or the precious metal in the box.

Thank you for your review.  USMR will make sure that you won't be called again.  If you have interest in our company at a later date, do not hesitate to reach out.

While being very pofessional, they have made certain that I understood and approved each transaction as it was to occur . The Account Executive for transactions has been most attentive to my concerns, requests and with full attention. I appreciate the time, answers and work in accomplishing my accounts in full. Thank you

Thank you so much for the review and kind words!We are grateful for the opportunity to work with you, and look forwarding to assisting with any questions you may have.