ComplaintsforTexas Health Credit Union
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Complaint Details
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Initial Complaint
01/15/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Hello,I am writing to file a formal complaint against ** Health CU for an account (Account Number: *************, Opened Date: 01/06/2022) that was fraudulently opened in my name. I am a victim of identity theft, and this account was established without my knowledge or consent. Despite my efforts to resolve this issue directly with ** Health CU, it remains unresolved. The existence of this unauthorized account is adversely affecting my financial standing and credit report. I request the BBB's assistance in investigating this matter and engaging with ** Health CU to ensure the fraudulent account is closed and removed from my credit history. I have filed an identity theft report (Reference Number: *********) and have taken all necessary legal steps to report and address this theft.Thank you for your attention to this serious matter.Sincerely,************************* *********
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.