Business ProfileforEpiphany Dermatology, P.A.

On 10/12/23 my son was seen at the *************, ** location for a follow-up visit. ** I want to say this is the second billing error made by this medical practice. I received a bill from the office before getting the explanation of benefits from my insurance provider. The bill was for $361.80. I received my EOB on 10/25/23 that said I owed $129.04 and that the remaining balance of $232.76 was "This charge has been processed based upon the provider's participation status and your contract terms." I called my insurance company to confirm that I only owed $129.04.So I paid the $129.04 on 12/04/23. On March 8th, 2024 I received a statement from a collections agency stating I owed the $232.76. I called the collections agency, ***************** ****** Valley and spoke with someone and told them I had an explanation of benefits and had already spoken with insurance and I had paid my portion of the visit. They told me to email my information and to include my EOB. I did and heard nothing back until 05/28/24 when we received another collections notice with the bill from the provider. I will NEVER go here again, as this is incredibly upsetting they can't bill correctly. And now I have to deal with the collection agency who refuses to believe anything I say. And tells me on the phone "we just spoke with them and you owe $232.76", after my insurance company called the provider and confirmed they messed up!