Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Feniex Industries has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Feniex Industries

      6320 E Stassney Ln, Bldg 1 Austin, TX 78744-3133

    • Feniex Industries

      6320 E Stassney Ln Building 1, Ste 175 Austin, TX 78744

    Business ProfileforFeniex Industries

    Emergency Lighting Equipment
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Feniex Industries is known for its work in the production of emergency warning equipment. Feniex designs and manufactures a wide range of products such as light bars, sirens, speakers, controllers, and other emergency vehicle equipment. We also provide custom services to our clients.

    Here are some capabilities of Feniex Industries:

    Manufacturing: Feniex Industries has capabilities in the manufacturing of emergency lighting and sirens. We create high-quality equipment designed for law enforcement, first responders, and private security firms.

    Innovation and Technology: Feniex is known for its innovative products and usage of advanced technology. We make use of LED technology in their lighting systems to increase visibility and efficiency.

    Customization: Feniex can provide customization services, offering unique solutions for specific customer needs. Our product range can be modified and tailored according to the specifications of individual clients.

    Distribution: Feniex has a robust distribution network, enabling them to supply their products to customers across a wide geographic area.

    Customer Service: Feniex places a high emphasis on customer service, providing support and assistance to their customers for product selection, installation, and after-sales service.

    Product Variety: We offer a wide range of products, from full-size light bars to mini light bars, interior and exterior light bars, dash lights, and more.

    Quality Assurance: Feniex is dedicated to ensuring the highest quality in their products. We adhere to stringent quality control measures to guarantee the performance and reliability of their equipment.

    We invite your to visit the official Feniex Industries website www.feniex.com or contact us directly at [email protected].

    Business Details

    This is a multi-location business.

    Find a Location

    Feniex Industries has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Feniex Industries

        6320 E Stassney Ln, Bldg 1 Austin, TX 78744-3133

      • Feniex Industries

        6320 E Stassney Ln Building 1, Ste 175 Austin, TX 78744

      Location of This Business
      6320 E Stassney Ln, Bldg 1, Austin, TX 78744-3133
      BBB File Opened:
      11/26/2013
      Years in Business:
      15
      Business Started:
      6/24/2009
      Business Incorporated:
      3/2/2011
      Type of Entity:
      Corporation
      Alternate Business Name
      • Feniex Industries, Inc.
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mrs. Yemilyn Ortiz Flores
      • Ms. Ariana Carruth, Vice President of Sales
      Contact Information

      Principal

      • Mrs. Yemilyn Ortiz Flores

      Customer Contact

      • Mrs. Yemilyn Ortiz Flores
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/23/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I ordered a brand new lightbar, Feniex Quantum 49" and was told that it came with the standard foot mount. When it arrived over 2 weeks later, I found there to be no strap kit included. I called Feniex and spoke with a few people and finally ordered the strap kit separate. I was told the final price would be around $35 and delivered the following week. One week later, no strap kid had arrived and $65 taken from my credit card account. After calling to dispute the mishap, there was no information regarding my over the phone purchase, but was later found hours later and was given a 20% restocking fee for their mistake for me to cancel the ill-handled matter.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB serving the Heart of Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.