![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforStable Foundations
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Stable Foundations was hired to complete an outdoor patio with an agreed cost of $4500. The date of the project, March 19, 2022, the laborers attempted to remove a form before it was ready to be removed. This caused the concrete to shift and break. They replaced the form in attempt to cover up and instructed us to remove it ourselves the following day as they were not coming back. The next day when the form was removed according to their instructions, due to their early removal/replacement the day before, the concrete edging and siding crumbled. Photos were sent to the owner, ****** who stated he would send his dad in two weeks to fix it. After follow up with ***** for 4 weeks, ***** never came back to complete the job and stopped responding to messages though they were being read (able to see via read receipts). The job is now incomplete and requires repair.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.